FWD Device Protection Insurance

Switch / Replacement Service

Decide whether you want to switch to the exact same device or something different.

Switch or Replace Now

Here's how it works:

After FWD’s approval of your eligible claim under the policy, we will offer you the freedom to switch to the same brand or another brand or style within the same generation and price range. We deliver to any residential or office address in Hong Kong in as fast as six hours (Terms & Conditions apply).

The Switch and Replacement Services are subject to the policy provisions.

Have a question? Please call +852 5803 2496.